Fargo DTC1250e Dual Sided ID Card Printer & Complete Supplies Package with Silver Edition Bodno Software

The Fargo printer is fantastic. The color ribbon last a lot longer than I expected. The images are clear and the color looks great. 100% happy with the printer itself. The software is another story.Bogno Bronze Software comes with printer. The software I received with the printer when I bought it was called something different, it was renamed Bogno when it updated earlier this year. Creating a card template is very intuitive and easy. The templates are actually quite good but I created my own for our company. Each template can include the front and back.Some of the weird things that happen in Bogno: - When adding a photo for an ID pic the image will not save the first time. It will work only after selecting the same image once more. - When opening or printing a card the next person in the database's photo will pop up asking for you to verify that it is correct. It doesn't make any sense why this would happen. - The first image of the first card in a template database will pop up for verification when opening a template. - Our software key USB dongle, that comes with this package, stopped working in Windows 10 (which is most likely a window problem, not a USB dongle problem) and causes registration issues. When the USB dongle stops working the software is supposed to go online and verify registration but half the time that doesn't work. You then have to manually click the verify registration online button to make it work. Beware when doing this because your software will restart after it verifies.

Anytime we have needed additional help or questions with our printer, Bodno support is always helpful. Today Rey helped get the program set on our computer and answered some questions. Strongly recommend.

We have had this printer for 2.5 years. It has mostly served us well. I wish the quality was better but overall its okay. The big problem is now our printer will not power on. I called HID for technical support only to find out they could not assist me because I'm in the US and Bodno sold me a UK model. I tried contacting Bodno for hours and received no answer from phone calls or through the chat portal on the website. I have now sent an email, fingers crossed.Bodno called me back. They wanted me to follow a few troubleshooting steps. Voila! It's back on. Apparently the printer does not like being plugged into a surge protector. Plugging it directly into the wall worked. I'm glad my printer is working but I am still confused... How can it be made in China, assembled in Texas, sold only in the UK (but actually sold to me in the USA), and not be serviceable in the USA? (HID's words, not mine)

Quality of the printed card is excellent! I do recommend doing a tech call with Bodno so they can find the "sweet spot" of print quality/clarity. The tech support at Bodno is AWESOME!! They can do a remote access to your computer to fix problems

I purchased this product a couple of months ago. The printer worked just fine out of the box, and it was straightforward to set up. The flash drive that had the Bodno software didn't work, but the support team was very responsive to emails and sent me a link to download the software. The software itself takes a little bit to get used to, but after you do it works fine. I'm giving it four stars for the software not working out of the box.

We have shopped around for a printer of this type and have found that Fargo DTC1250e Dual Sided ID Card Printer is the overall best in quality and ease of use. the instructions to set up were easy to understand and the actual program to use to create the cards was easy to use. We are very pleased with the printer and look forward to using for years to come. It should be noted that the cards that we are printing are for retired Law Enforcement Officers of both the public and and Military sector, so quality and reliability is a huge plus with the DTC 1250e.

Was very disappointed the cards included are not HID, the HID in front of the printer is misleading... will update on the operation of the printer once i get the HID cards and begin using it.

Our company bought the ID printer a few months ago. The printer has been really easy to use. It's very effective. Our printer came with everything no need to buy anything additional for it to work. The printer came with spare ID cards which have been of really great use. We have been using the printer for ID pictures for our employees. The picture quality is really good. The actual printer does not take up much space really good fit.